Knowledge is at the heart of AI. Knowledge Management is a set of approaches distilling business domain expertise into representations that could be built and used by AI, for AI. They have to be inherently explainable and verifiable by human experts, at some point. Typically, an interface with another data system requires compatible data types.

Why do we need knowledge management separately from LLMs? For the same reason that RAG is useful — to connect your corporate “dark” data to LLMs.

The goal of any business AI application is to advance the business